Privacy Policy

Privacy Policy

Effective Date: June 30, 2026

Dad and Son Garage Door Services LLC

Dad and Son Garage Door Services LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, contacting us, or requesting our services.

1. Information We Collect

We may collect information including:

• Name
• Phone number
• Email address
• Service address
• Billing address (if applicable)
• Information about your garage door or requested services
• Photos or videos you voluntarily provide
• IP address, browser type, and website usage information

2. How We Use Your Information

We use your information to:

• Schedule appointments
• Provide estimates and services
• Communicate regarding your project
• Process payments
• Send appointment reminders
• Respond to customer inquiries
• Improve our website and customer experience
• Comply with legal obligations
• Prevent fraud and protect our business

3. SMS and Phone Communications

By providing your phone number, you consent to receive calls and text messages regarding appointments, estimates, scheduling, service updates, and customer support.

Message and data rates may apply.

You may opt out of marketing text messages at any time by replying STOP. Service-related messages necessary to complete your requested services may still be sent where permitted by law.

4. Online Advertising

We may use advertising services such as Google Ads and Meta (Facebook and Instagram) to advertise our services.

These platforms may use cookies or similar technologies to measure advertising performance and show relevant advertisements.

5. Cookies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyze website traffic
• Measure advertising performance

You may disable cookies through your browser settings, although some website features may not function properly.

6. Sharing Information

We do not sell your personal information.

We may share information only with:

• Payment processors
• Website hosting providers
• Scheduling or customer management software
• Marketing service providers
• Insurance companies when authorized by the customer
• Government agencies when required by law

These providers are permitted to use your information only to perform services on our behalf.

7. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only as long as necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13 years of age.

11. Your Rights

Depending on your state of residence, you may have rights regarding your personal information, including the right to:

• Request access to your information
• Request correction of inaccurate information
• Request deletion of personal information where permitted by law
• Opt out of certain marketing communications

To exercise these rights, please contact us using the information below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any revisions become effective when posted with the updated Effective Date.

13. Contact Us

Dad and Son Garage Door Services LLC

Phone: (214) 815-9296

Email: Dadandsongaragedoors@gmail.com

Service Area: Dallas–Fort Worth Metroplex, Austin, San Antonio, Houston

If you have questions about this Privacy Policy or how your information is handled, please contact us using the information above.